Services

>Services
Technical Support

After-Sales Services Technical Support Channel Services Spare parts

Technical Support

ONYX has been dedicated to the research and application of UV photochemical technology for over 20 years, accumulating extensive data and experience from the long-term operation of UV equipment in various field operations. Customers' product and technology needs are the core value of our company. Based on our customers' diverse needs, ONYX is committed to providing professional, high-quality training, development, process support, and comprehensive testing and validation services, adhering to the service philosophy of "focusing on water quality and tailoring to the specific water conditions." This support can be achieved through the following technical support process:

• Direct Communication

• Customer Message

• Technical Solution Support

Customers can complete their complete technical solution support requirements by completing a comprehensive technical communication checklist provided by ONYX, either independently or with online support from ONYX technicians. ONYX will provide professional technical solution support tailored to their specific needs.


Related Services
Process Support
Process Support
Anlisi's professional technicians provide process support for UV disinfection and …
More
Product Training
Product Training
ONYX can provide customers with comprehensive product and technical training both online an…
More
Research & Development
Research & Development
Customers’ actual needs and complaints about product processes, technology, performance an…
More
Small Test
Small Test
ONYX has established a photochemical pilot test base of several hundred square meters at it…
More
Pilotscale experiment
Pilotscale experiment
ONYX has several sets of modular photochemical water treatment pilot equipment, which provi…
More
Online dose monitoring
Online dose monitoring
ONYX can provide online UV dose monitoring services for UV disinfection and oxidation equip…
More
UV dose design
UV dose design
In the water treatment disinfection/oxidation process, the design of UV dose, selection and…
More

安力斯环境

Address：北京市海淀区上地信息路11号彩虹大厦北楼一层东110室

Telephone：010-82890788

Email：services@onyxepi.com


Wechat


Consult

Copyright © 2025 北京安力斯环境科技股份有限公司 版权所有 京ICP备202123645号