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How can I quickly report a device malfunction?

When a device malfunctions, first refer to the "Common Troubleshooting" section in the "Operation and Maintenance Manual" and attempt to resolve the issue yourself. If you are unable to resolve the issue, contact after-sales service for technical support through the product manual or the headquarters and factory 400 phone numbers provided on the official website. It's recommended that you keep a record of the malfunction to facilitate efficient communication.

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